Doctor-led telehealth for hair loss
LidMate is a doctor-led telehealth service for hair loss. We're here for people who want to hold onto what they have. Straightforward, supportive, and built around you.
Independently verified
You don't have to take our word for it.
LegitScript is an independent organisation that reviews healthcare businesses, like telehealth services and online pharmacies, against the laws and standards that apply to them. Major ad platforms and payment networks use its certification to tell legitimate healthcare businesses from the rest.
When you're getting treatment online, it's worth knowing who you're dealing with. Being certified means LidMate has been independently checked, and keeps being checked, on the things that matter most.
The LidMate manifesto
Most people aren't chasing miracles.
They're just trying to hold onto what's good.
A familiar look. A bit of confidence.
Hair loss doesn't need drama. It needs understanding.
And a plan that actually works.
Keep the good stuff growing
A trusted doctor's opinion
Just a trusted doctor's opinion.
Our quick questionnaire puts you directly in front of a registered Australian doctor. Clear, personal advice on your options.
Get StartedKnow your pattern
Hair loss is more common than you think. The good news is, there's plenty you can do about it.
See If It's Right for YouA shifting hairline is usually the first sign of male pattern hair loss. Catching it early gives you the best chance of keeping what you've got. Our doctors can review your case and talk you through your options.
Start Your ReviewThinning at the crown is one of the most common patterns of hair loss in men. It tends to progress gradually, which means the sooner you look into it, the better. Our medical team is here to help.
Start Your ReviewDiffuse thinning across the scalp can have a few different causes. Getting a doctor review early means you understand what's happening and what your options are.
Start Your ReviewMinutes, not months
Answer a few quick questions, and our medical team will review your case. Simple, straightforward, and free to get started.
Three steps. That's it.
Answer a few questions and a registered Australian doctor gives you a straight answer. If you go ahead, treatment is shipped directly to your door.
Fill in a short questionnaire about your hair, your health, and what you've been noticing. Plain language, no jargon, no pressure.
A registered Australian doctor then reads it personally and assesses what's going on. No automated results, no guesswork.
Done before your coffee gets cold
Whether treatment is right for you or not, you'll get a straight answer. If it is, your doctor will outline your options with a call.
Then it's over to you, no rush, no hard sell.
No rush, no hard sell
If you go ahead, your treatment is shipped directly to your door, Australia-wide.
You'll also have ongoing support from our team of doctors.
Shipped Australia-wide
A little less leaving, a little more staying.
Get the facts
Get the facts on what causes hair loss and how LidMate helps. We break down the science, causes, and treatments that actually work.
Still have a question?Get in touch →
For most men it comes down to genetics. Male pattern hair loss runs in families and can show up earlier than you'd expect, sometimes in your twenties, sometimes sooner.
Hormonal changes and things like nutrient deficiencies can play a role too, but the honest answer for most blokes is: it's in the genes.
One key hormone involved is DHT. DHT is a hormone that does useful things when you're younger. Later in life, if levels run high, it can start working against your hair, gradually shrinking follicles and shortening the window each hair has to grow. It's a slow process, which is exactly why getting on top of it earlier tends to give you more to work with.
Your body converts testosterone into DHT naturally. For most men that's fine. But when DHT levels climb too high, the effects can include male pattern hair loss and, in some cases, an enlarged prostate. It's one of those things worth keeping in check.
The evidence is solid.
Around 90% of men maintain what they have, and about two-thirds see some regrowth on top of that.
Side effects are uncommon, with around 2% of men experiencing them, and when they do occur they're generally mild and tend to resolve on their own. Not bad odds for keeping the good stuff going.
Like anything you put in your body, side effects are possible, but they're not common. These medications have been used for decades and are well studied. Most men get on with them without any issues. Your LidMate doctor will talk you through what to watch for and is available if anything comes up.
LidMate doctors prescribe the two most clinically supported treatments for male pattern hair loss, combined into a single daily tablet or topical foam.
Both have been used for decades and have a strong track record. Your doctor will confirm whether they're the right fit for you before anything is prescribed.
Many of the people sitting in my consult room didn't need a procedure. They needed earlier access to medical treatment, and someone to talk them through the options.
Dr William Jarvis
I'm Dr William Jarvis, Medical Practitioner (General Registration, MED0002194798).
I'm a hair transplant doctor at Elite Hair Clinic and co-founder of LidMate.
Over the years, I've consulted with a lot of patients about hair restoration, and I noticed a pattern. Many of the people sitting in my consult room didn't need a procedure. They needed earlier access to medical treatment, and someone to talk them through the options.
That's what LidMate is built for - access to a doctor who can assess your hair loss and, where it's appropriate, prescribe treatment.
Hair thinning is more common than most people realise. Around half of men notice some degree of hair loss by the age of 50. It's a normal part of life.
For people who do want to treat it, there are well-established medical options that may help slow further loss.
Not everyone is suitable for treatment, and all medications carry potential side effects. Our doctors will review your case, talk you through what might and might not work for you, and explain the risks.
It takes a couple of minutes to get started. We hope to help you soon!
Dr William JarvisCo-founder, LidMate
Free to start. Takes 2 minutes.
Hair loss is common, manageable, and worth taking seriously. A quick doctor review is the sensible first step. No drama, no pressure, just a straight answer on where you stand.
Get Started